![PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours" PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"](https://preview.redd.it/p6bzmb70k1341.jpg?auto=webp&s=40942eb5e5f44513c6c7686ad03b686bace5127f)
PlayStation support/customer service is appalling. Asked for a refund on a Modern Warfare download they charged me twice for and this is the response I got 3 days after the "24 hours"
![Trying to get a refund and the chat bot isn't working the best any help would be appreciated : r/playstation Trying to get a refund and the chat bot isn't working the best any help would be appreciated : r/playstation](https://preview.redd.it/trying-to-get-a-refund-and-the-chat-bot-isnt-working-the-v0-idwqu5bfrw9a1.jpg?width=640&crop=smart&auto=webp&s=2bcda335d02449f5a11bd41e8a479c67f0ed7f3b)
Trying to get a refund and the chat bot isn't working the best any help would be appreciated : r/playstation
![Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation Ah yes, support open 24/7 but actually not. Thank you Playstation, for the amazing support. : r/playstation](https://i.redd.it/63qn8pq7a2n91.png)